How can we help?
Find your license, manage your computers, or get in touch. We usually reply within one business day.
Frequently asked
Which hosts are supported?
Adobe After Effects and Premiere Pro (2024 and newer) on Windows. A macOS version is planned.
Does it use my GPU?
Yes. In After Effects every effect renders on the GPU with DirectX 12 or CUDA, whichever your project uses. It falls back to optimized multithreaded CPU code anywhere else.
How do I activate my license?
Install OTCU FX, apply any of its effects in After Effects or Premiere Pro and click Activate in the effect controls. Paste your license key and you are done. Your key is on the confirmation page, in your receipt email and in your account.
Can I use it on more than one computer?
Yes. Each license can be active on 2 computers at the same time, for example a desktop and a laptop. Moving to a new computer? Deactivate the old one from your account.
What happens when my updates end?
Nothing stops working. You keep using every version released during your update period, forever. When you want newer versions, renew your updates from your account (or turn on auto-renew).
Is there a free trial?
Yes, 14 days with every feature. Download the installer, and the trial starts the first time you use an effect.
Who processes the payment?
Checkout is handled by Lemon Squeezy, our Merchant of Record. They accept cards and PayPal, issue your invoice and take care of sales tax / VAT, so the price you see at checkout is final.
Do you offer refunds?
Yes, within 14 days of purchase. See our refund policy or email otcubusiness@gmail.com.
I lost my license key
Open your account and sign in with your license key or purchase email. Your key is also behind the Get your license key button in your Lemon Squeezy receipt email.
How do I move my license to a new computer?
Sign in to your account, find the old computer under your license and click Deactivate. Then activate on the new computer with the same key.
How do I cancel or change my subscription?
Open your account and click Manage subscription on the license. You can update your card, switch plans or cancel; you keep access until the end of the paid period.